Business Process Management

• Assessment of existing processes and capabilities

• Requirement Analysis & Gaps Analysis; Business Requirements Document (BRD); Terms Of Reference (TOR)

• Definition of gaps between systems / applications and business processes

• Definition of business process management approach that promotes efficiency, innovation, and continuous improvement

• Business Process Management (BPM), Business Process Analysis (BPA) & Modelling, Unified Modeling Language (UML) and Process Map

• Assessment, Optimization and Improvement of Business Processes & Technology solutions; Business Process Reengineering

• Capacity building and training